Order & Delivery Information

  • Ordering is available 24 hours, everyday.
  • We deliver Island-wide. (Additional fee applies for Jurong Island)
  • Orders will be delivered in 3 working days.  
  • We will notify you the exact delivery date the next working day.
    • We will cut and pack your order in 1 working day.
    • All received orders will be finalized at 9:00 AM every working day and be prepared for the next working day shipping.
      • Example 1: Orders between 9:01 AM, 11th May (Mon) -  8:59 AM, 12th May (Tue) will be delivered on 15th May (Fri).
      • Example 2: Orders between 9:01 AM, 14th May (Thu) -  8:59 AM, 15th May (Fri) will be delivered on 19th May (Tue).
    • Any changes, additional or cancellation of item(s) must be done by 9:00 AM, right after you ordered.
  • Express delivery orders will be delivered in 1 working day.
    • Order must be placed (and any changes to that same order) between 9:00 AM  - 4:00 PM to choose this option.
      • Example 1: Orders between 9:00 AM - 4:00 PM, 11th May (Mon) will be delivered on 12th May (Tue).
      • Example 2: Orders between 9:00 AM - 4:00 PM, 16th May (Sat) will be delivered on 18th May (Mon). 
  • No delivery is available on Sunday & Public Holiday. 
  • Delivery time slot
    • 11:00 AM - 1:00 PM
    • 4:00 PM - 6:00 PM
  • Delivery fees
    • FREE for orders above $80.
    • $5 for orders below $80.
    • Additional of $12 for delivery to Jurong Island.
    • Additional of $12 for Express Delivery.
  • Delivery date and time
    • We will notify the delivery date via email and sms once it has been confirmed. Please check the spam mailbox first if you did not receive the email.

  • In case of unsuccessfully delivery
    • If the recipient was absent at the time of delivery, we will bring back the items. ($5 will be charged for the re-delivery.)

 

 

For any inquiries about products, delivery, shipping please contact us via e-mail anzumfsg@gmail.com.

We will notify the delivery date via email once it has been confirmed. Please check the spam mailbox first if you did not receive the email.