Order & Delivery Information
- Ordering is available 24 hours, everyday.
- We deliver Island-wide. (Additional fee applies for Jurong Island)
- Orders will be delivered in 3 working days.
- We will notify you the exact delivery date the next working day.
- We will cut and pack your order in 1 working day.
- All received orders will be finalized at 9:00 AM every working day and be prepared for the next working day shipping.
- Example 1: Orders between 9:01 AM, 11th May (Mon) - 8:59 AM, 12th May (Tue) will be delivered on 15th May (Fri).
- Example 2: Orders between 9:01 AM, 14th May (Thu) - 8:59 AM, 15th May (Fri) will be delivered on 19th May (Tue).
- Any changes, additional or cancellation of item(s) must be done by 9:00 AM, right after you ordered.
- Express delivery orders will be delivered in 1 working day.
- Order must be placed (and any changes to that same order) between 9:00 AM - 4:00 PM to choose this option.
- Example 1: Orders between 9:00 AM - 4:00 PM, 11th May (Mon) will be delivered on 12th May (Tue).
- Example 2: Orders between 9:00 AM - 4:00 PM, 16th May (Sat) will be delivered on 18th May (Mon).
- No delivery is available on Sunday & Public Holiday.
- Delivery time slot
- 11:00 AM - 1:00 PM
- 4:00 PM - 6:00 PM
- Delivery fees
- FREE for orders above $80.
- $5 for orders below $80.
- Additional of $12 for delivery to Jurong Island.
- Additional of $12 for Express Delivery.
- Delivery date and time
- We will notify the delivery date via email and sms once it has been confirmed. Please check the spam mailbox first if you did not receive the email.
- In case of unsuccessfully delivery
- If the recipient was absent at the time of delivery, we will bring back the items. ($5 will be charged for the re-delivery.)
For any inquiries about products, delivery, shipping please contact us via e-mail email@example.com.
We will notify the delivery date via email once it has been confirmed. Please check the spam mailbox first if you did not receive the email.